Privacy Policy
Effective November 14, 2026
Laurel Cleaning Co. ("I", "me", "my") is a home cleaning business on the South Shore of Massachusetts. This policy explains what information I collect on this website and by text message, how I use it, and the choices you have.
Information I collect
- What you send me: your name, mobile number, email (optional), town, home size, the service you want, pets and any notes you write in the estimate form or in a text message.
- Basic website data: the page you came from and, if you arrived from an ad, the ad click codes and campaign tags in the link (for example from Facebook, Instagram or Google). Tools from those companies may also set cookies to measure whether an ad led to a request.
How I use it
- To send your estimate, schedule and confirm cleanings, send reminders and answer your questions.
- If you agreed to it, to send occasional offers and seasonal reminders.
- To understand which ads bring real customers, so I spend less on ads that don't work.
- To keep basic records of my customers and visits.
Text messages (SMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
I only text you if you checked a box on my estimate form or texted me first. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to stop receiving messages at any time. More details are in my Terms.
Who else sees your information
I do not sell your information. I share it only with the service providers that help me run the business, such as my customer management and text messaging software, and only so they can provide that service to me. Advertising platforms (like Meta and Google) may receive limited data, such as an ad click code or a hashed contact, to measure ad results. I may also share information if the law requires it.
How long I keep it
I keep your information while you are a customer or while your estimate request is open, and for as long as I need it for my records and legal obligations. You can ask me to delete it at any time.
Your choices
- Reply STOP to any text to stop messages.
- Ask me to see, correct or delete your information by texting (774) 581-6128.
- You can block or delete cookies in your browser settings.
Children
This website is not meant for children under 13, and I do not knowingly collect their information.
Changes
If I change this policy, I will post the new version on this page with a new date.
Contact
Laurel Cleaning Co. · Abington, Massachusetts
Text or call (774) 581-6128